Our commitment to confidentiality
The confidentiality of your personal data is important to our business. In this document, we present to you our policy relating to the information, collection and processing of your personal data and the methods of access, modification, deletion and portability of your data.
The information we collect and the collection methods used
In general, you can visit the Villa Assala site without identifying yourself or revealing any personal information. However, certain circumstances may lead Villa Assala to request information from you (on this site or outside the website). Personal information such as your title, surname, first name, telephone number, email, postal address, identity photo, unique national identification number, health data, geolocation data, data relating to criminal convictions, etc. are only retained when you submit them to us voluntarily (directly or through an intermediary) or as part of a contractual relationship (past, current, or future). We collect this information in several ways: • As part of a reservation process (purchase order, quote, etc.) • During a technical support action, a request for contact or a request for information on our services and services (online contact form, telephone contact, etc.) • As part of the establishment of a partnership (partnership agreement) • As part of a recruitment process (internal, external, in all its forms) • Through our process of modification and evolution of our services • By automated means such as communication protocols, email communications and cookies… • Via the use of a social network service and the community sites affiliated with Villa Assala (Instagram, Facebook company page, or other possible to come) • Via your interest in Villa Assala services and services placed on third party sites (institutional partners or not, etc.) In order to provide you with relevant and high-quality information, we may also ask you to provide us with information on your industry, your function, the name of your company and on the use of our services or services. The personal data collected may also be combined with information that you provide to us through other sources such as legal documents for ordering or purchasing a service or service or in conjunction with events such as commercial events, recruitments, seminars, conferences or others. This information provided relates only to the commercial or contractual relationship that Villa Assala has with you or your organization.
Personalized message content
We may personalize the content of newsletters, certain emails, invitations or advertisements, based on information provided previously, such as your title, last name, first name, company name, telephone number or address. other types of information or according to the subjects in which you have already expressed an interest. We collect information about how you use this type of personalized information to help us provide you with other information that is better suited to your interests. If you choose to access these personalized messages, you authorize Villa Assala to collect information on your actions related to these messages and to associate them with the information already collected about you and your relationship with Villa Assala. IMPORTANT: If you do not want your data to be used in this way, do not open these personalized messages.
We may use other technologies to collect specific data, such as the pages you visit, the items you download, the links you click, the type of messaging, the type of material used (PC, Mac, Smartphone …) And your connection times in order to help us understand how you use our site, our promotional or other emails, in order to provide relevant content and help us answer your questions about our services and services.
If you leave a comment on our site, you will be offered to save your name, email address and site in cookies. This is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year. If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser. When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your connection cookie will be kept for two weeks. If you log out of your account, the connection cookie will be deleted. By modifying or publishing a post, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just shows the ID of the post you just edited. It expires after a day.
How do we use your information
Villa Assala may use your personal data to: • Your requests for applications, registration, information, your orders for personnel or services and other desired information. • The proper implementation and monitoring of actions or services co-financed by a partner, if this is an obligation of our organization • Make the website easier to use • Help us personalize the content and make it closer to your interests • Inform you of new services and services, service updates, technical problems, events and special offers that may be of interest to you • Promote our services and services on our website, those of our partners or via communication campaigns (web, emails, telephone, etc.)
How long do we keep your data
The retention period of your data varies according to the different types of processing. Overall Villa Assala can keep your personal data for up to 3 years.
How do we share your information
We may share the personal data you provide to us with certain partners / customers exclusively for purposes related to those described above. Villa Assala undertakes not to sell, rent or transfer your personal information to third parties. Villa Assala reserves the right to transmit all or part of this information if the law requires it and to the extent that we believe, in good faith, that it is necessary and legitimate.
How to request access, rectification, portability or deletion of your data
We provide unsubscribe links in all emails that are part of a bulk communication campaign. You can also make a request for access, modification, portability or deletion of your personal data by mail with acknowledgment of receipt by attaching to your sending the “Access form to the rights of data subjects” available by clicking on this link. You can therefore, at any time, know the personal data concerning you held by Villa Assala, modify, transfer or delete them. Postal address for sending a request for access to personal data: Villa Assala Route De Fes, Kilometer 4 Palm Grove, Marrakech, Marrakech-Safi, 40000, Morocco +212661178132 To ensure your identity when requesting consultation, modification, portability or deletion of your data, please attach a copy of your identity document to your request. We will not be able to delete personal data without ascertaining the identity of the requester. At the end of the implementation of your request by our company, the copy of your identity card will be destroyed and no return thereof can be made.
Your agreement to these conditions
By using thVilla Assala, SARL and whose head office is located in Marrakech, Marrakech-Safi You can also contact us by post at the following address: Villa Assala Route De Fes, Kilometer 4 Palm Grove, Marrakech, Marrakech-Safi, 40000, Morocco +212661178132 Or by email at: firstname.lastname@example.org We inform you that you also have the right to lodge a complaint with a supervisory authority. As part of the implementation of the new Regulation on the Protection of Personal Data (RGPD) from May 25, 2018, Villa Assala wishes to present in full transparency its personal data confidentiality policy. This document is available on our website www.villa-assala.com or on request at: email@example.com.